Everything you need to conduct highly effective training. It is designed by business owners who, with over 30 years experience, know what works best. Our Customer Service powerpoint 1 training course will appeal to all employees, whether they are involved in direct contact with customers or not, as well as being educational to novices and veterans alike. A bright and informative presentation including high quality graphics and
We are so confident in the effectiveness of our toolkit that we are offering a 100% money back guarantee! If you are not completely satisfied then just let us know within 30 days of order and we'll issue an immediate refund. No questions, no fuss.
The training kit, Customer Service Matters takes you through all the fundamentals of Customer Service, the causes of dissatisfaction, the performance of individuals, as well as using an interactive approach to dig deeper to find out what may be hindering service delivery in your organisation. After delivering this course, each of your employees will have an individual action plan and become highly motivated ambassadors to transform your business.
explainer videos, packed with presenter notes, delegate handouts and certificate templates for you to print out and hand to your staff on completion of the course. We've also thrown in our "Present Like A Pro!" tips and guidelines so that with our presenter notes, you will be able to perform your very own polished, professional training programme.
Customer Service Matters
Achieve Fantastic Results with our Customer Service Matters Toolkit
1Converted from Powerpoint to HTML5 to play on any browser. Same functionality, but with no compatability issues to worry about!